Cambridge Pro Fab Inc. is committed to providing quality goods, services and facilities that are accessible to all persons in a manner that respects the dignity and independence of persons with disabilities. We are committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility in customer service, information and communication, employment and the built environment. We believe in creating an inclusive culture across the organization, guided by the principals’ of dignity, integration, independence and equality.  We are committed to meeting the requirements of applicable legislation, including the AODA and the Human Rights Code.

The Accessibility for Ontarians with Disabilities Act (AODA) establishes the accessibility standards for customer service, information, communications, employment and transportation. It applies not just to Ontario, but to all of Canada.

Find out more: Read our Accessible Customer Service Policy, Integrated Accessibility Standards Policy and Integrated Accessibility Multi-year Plan.

To find out more about Accessibility for Ontarians with Disabilities Act, visit the Ontario Ministry of Community and Social Services website.

Cambridge Pro Fab Inc. welcomes and appreciates feedback regarding how we can better provide our goods and services to our clients with disabilities. Feedback can be provided in the following ways:

  • In Person
  • By Telephone: 519-751-4351 or Toll Free: 1-877-751-4351
  • Fax: 519-740-6162
  • In writing on the Customer Feedback Form provided at all locations
  • By Mail: Human Resources Department
  • 84 Shaver Street, Brantford, ON, N35 0H4
  • Through email:

If you would like to receive a copy of our policies and procedures about how we deliver services to customers with disabilities, please contact Human Resources in any of the ways identified above. Alternative formats can be made available upon request.